🛡 Safe Gaming

Play responsibly with tw73

Q: What should I do if I think a family member has a gambling problem?

Contact tw73 Support by email at support@tw73.bio or via Live Chat and report the concern about your family member's account. We handle all such reports confidentially and will do everything we can to help.

Gambling is entertainment — it is not a way to solve life's problems. At tw73, you have access to tools, advice, and 24/7 support to help you stay in control of your play.

Keep gambling as entertainment

tw73 is a friendly gaming platform for Myanmar players. We create opportunities to enjoy slots, live casino, football, and cockfighting games — but we firmly believe that gambling must only ever be entertainment. Do not treat it as a way to make money or solve problems.

Being able to control your gambling at any time is a sign of a healthy player. We encourage you to set limits, take breaks, and ask for help without hesitation. Looking after yourself is just as important as enjoying the game.

Only players aged 21+ are allowed to play at tw73. We do not permit underage gambling. Parents or guardians, please make sure your children's computers and phones are protected.

tw73 Protection Tools

tw73 provides tools so you can make your own decisions and stay in control of your gambling.

Deposit Limits

You can set your own daily, weekly, or monthly deposit limit. This helps you stay within your budget. If you want to increase a limit, Support will review it with you first.

Time-Out

When you need a short break, you can take a Time-Out from 24 hours up to 3 months. During that period your account will be temporarily closed and no deposits can be made.

Self-Exclusion

If you want to pause gambling for a longer period, you can apply for Self-Exclusion. Options include 6 months, 1 year, or longer — and the exclusion cannot be lifted before the period ends.

Gaming History

You can view your gaming history and transaction records in your account. This lets you see how long you have been playing and gives you a clear picture to assess yourself.

Myanmar Language 24/7 Support

You can get support in Myanmar language at any time via Live Chat. Our support team can help with game-related issues, setting limits, and Self-Exclusion requests.

Family Protection

Parents or guardians can contact Support to raise concerns about a family member's gambling. We keep all such communications confidential.

Problem Gambler Warning Signs

If one or more of the following apply to you, your gambling may have gone beyond entertainment.

Continuing to play in hopes of winning back lost money
Trying to stop gambling but not being able to
Gambling causing problems at school, work, or with family relationships
Borrowing money to fund gambling
Wanting to hide gambling and not tell family about it
Feeling anxious or angry when not gambling
Needing to bet more and more to feel satisfied

Get Help

If you or a family member are showing any of the signs above, contact tw73's Live Chat right away. Our support team is available 24/7 in Myanmar language. Support email: [email protected]

How to Be a Responsible Player

Set a time limit for your sessions and use a timer
Only deposit money you can afford to lose
Do not play under the influence of alcohol or drugs
Stop playing immediately when you are on a losing streak
Keep hobbies and interests unrelated to gambling
Talk openly with your family about anything related to gambling

How to Set Up Self-Exclusion

If you want to take a break from gambling, follow these steps.

Contact Support

Tell us via Live Chat in Myanmar language that you want to apply for Self-Exclusion. We are available 24/7.

Choose a Period

Decide on a period of 6 months, 1 year, or longer. Support will guide you accordingly — the longer the period, the better.

Account Closed Immediately

Your account will be closed almost immediately after confirmation and you will not be able to access it until the period ends.

After the Period Ends

Contact Support again when the period is over. Checks will be carried out before your account can be reopened, and deposit access remains restricted within one month of the exclusion period ending unless a further exclusion is applied.

21+

Age 21 and Above Only

We strictly enforce the rule that only players aged 21 and above are allowed to play at tw73.

Protect Your Family

Use parental control software on computers, tablets, or phones at home to prevent children from gaining access. Do not share your browser password for accessing tw73 with children.

Store your tw73 login details somewhere children cannot find them. Log out of your account before putting down your phone. We believe these simple steps go a long way in keeping children safe.

21+ Restriction Parental Control Child Protection ID Verification

Budget Management — Play Smart with Your Money

Never gamble with money set aside for essential expenses. Only play with money you can afford to lose. We state that tw73's minimum deposit is 3,000 Ks and minimum withdrawal is 30,000 Ks so that players can play within their own budget.

Set a weekly or monthly budget for gambling in advance and commit to not going over it. Understand that trying to chase losses can lead to even greater losses. We are open about the fact that game outcomes are random and losses can happen at any time.

How to Set a Deposit Limit:
Contact Support Live Chat and say "I want to set a deposit limit." It will be done right away.

How to Enable Time-Out:
Contact Support and let them know how long you want — you can pause for 24 hours up to 3 months.

Responsible Gaming — Questions & Answers

Any remaining balance in your account can be withdrawn after Self-Exclusion. Contact Support to request a withdrawal — identity verification will be required. Once the withdrawal is processed, your Self-Exclusion period continues as normal.

Lowering a limit takes effect immediately, but increasing one only happens after our review period (cooling-off period) has passed. This policy is in place to help players stick to a solid budget.

Check yourself against these signs: wanting to stop but not being able to, chasing losses, or having problems at work or with family because of gambling. Compare yourself against the signs listed here, and if you are unsure, reach out to Support for a chat. Support will help — not judge.

Contact tw73 Support by email at [email protected] or via Live Chat and report the concern about your family member's account. We handle all such reports confidentially and will do everything we can to help.

Once your Time-Out period ends, contact Support to request that your account be reopened. We will have a brief check-in about your wellbeing before reopening it. This is not pressure — it is simply us caring about you.

Results for slots, baccarat, roulette, and other casino games are determined by a system called a Random Number Generator (RNG). No strategy or pattern can predict the outcome in advance — always keep in mind that losses are always a possibility.

Need Help?

For any issues related to gaming, contact tw73 Support right away — available 24/7 in Myanmar language. You can also visit the FAQ page or return to the homepage for responsible gaming and entertainment guidance.

View FAQ Homepage

Places to Play Games Safely

As a responsible player, you can enjoy your favourite games at these places.